Terms of Service
Last updated: 21 September 2026
1. GENERAL CONDITIONS
By using our website, you agree to these Terms of Service and to comply with all applicable laws and regulations.
If you do not agree with these Terms, please do not use our website.
2. ONLINE STORE TERMS
You must be at least 18 years old, or have permission from a parent or legal guardian where applicable, to use our website and make purchases.
You agree not to use our products, website or services for any unlawful or unauthorised purpose.
3. PRODUCT INFORMATION
We aim to provide accurate product descriptions, images, specifications and pricing.
However, colours and appearance may vary depending on screen settings, and we cannot guarantee that all product information will always be completely free from errors.
Product availability may change at any time.
4. PRICES, CHARGES & SERVICE MODIFICATIONS
Prices displayed on our website are shown in the applicable currency and may change without notice.
We reserve the right to modify or discontinue products, services or website features where appropriate.
Any applicable delivery charges, taxes or other charges will be displayed or communicated where required.
5. ORDERS, PROCESSING & ACCEPTANCE
When you place an order, you agree to provide accurate and complete information.
We reserve the right to refuse, cancel or limit an order where reasonably necessary, including where we identify suspected fraud, pricing or product-information errors, stock availability issues or other circumstances that prevent us from fulfilling an order.
If an order is accepted, you will receive an order confirmation using the contact details provided during checkout.
6. PAYMENT
Payments are processed through the payment methods made available at checkout.
You agree to provide accurate and complete billing and payment information.
Payment processing may be provided by approved third-party payment providers and may be subject to their applicable terms and security procedures.
7. SHIPPING & DELIVERY
We currently accept online orders for delivery to the United Kingdom, United States and Canada.
Delivery options, estimated delivery times and other shipping information are set out in our Shipping & Delivery Policy, which forms part of these Terms of Service.
Available delivery destinations and shipping options are confirmed at checkout.
8. RETURNS & REFUNDS
Returns, refunds, damaged or incorrect items and applicable exclusions are handled in accordance with our Refund Policy and applicable consumer law.
Please review our Refund Policy before requesting a return.
Customers should contact Customer Support for return instructions and should not send returns to our registered office unless specifically instructed to do so.
9. THIRD-PARTY TOOLS & SERVICES
Our website may use third-party tools and services, including payment providers, analytics services, marketing tools and fulfilment or delivery providers.
We are not responsible for the independent terms, policies or practices of third-party providers, except where responsibility cannot lawfully be excluded.
10. EXTERNAL LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, availability, security or privacy practices of independent third-party websites. Customers should review the applicable terms and policies of those websites before using them.
11. PROHIBITED USES
You must not use our website or services:
- For any unlawful or fraudulent purpose.
- To violate applicable laws or regulations.
- To infringe the rights of others.
- To attempt unauthorised access to our website, systems or accounts.
- To introduce viruses, malware or other harmful code.
- To interfere with the security or normal operation of our website.
- To provide deliberately false or misleading information.
- To engage in fraudulent or abusive activity.
12. LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
To the fullest extent permitted by applicable law, YourBeautyWorld and PRODUCTWORLD LTD will not be responsible for indirect or consequential losses arising from the use of our website, products or services where such liability may lawfully be excluded.
Nothing in these Terms affects your statutory rights as a consumer.
13. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless YourBeautyWorld and PRODUCTWORLD LTD from claims, losses, liabilities or reasonable expenses arising from your unlawful use of our website or material breach of these Terms.
14. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
15. TERMINATION
We may suspend or terminate access to our website or services where a user materially breaches these Terms, engages in fraudulent or unlawful activity, or misuses our services.
Any rights or obligations that by their nature should continue after termination will remain in effect.
16. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Refund Policy and Shipping & Delivery Policy, constitute the terms governing use of our website and purchases made through YourBeautyWorld, subject to applicable law.
17. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our services, business practices or legal requirements.
The Last updated date at the top of this page will indicate the latest version.
18. BUSINESS & CONTACT INFORMATION
YourBeautyWorld is a trading name of PRODUCTWORLD LTD (Company No. 14588172), a company registered in England and Wales.
Registered Office:
3rd Floor Suite, 207 Regent Street
London, W1B 3HH
United Kingdom
Customer Support Email: admin@yourbeautyworld.co.uk
Website: www.yourbeautyworld.co.uk
Our registered office is for official business correspondence and is not a retail store or customer returns address.
For returns, please follow our Refund Policy or contact Customer Support for return instructions.