FAQ

Last updated: 18 January 2026

Do you ship worldwide?
Yes – worldwide shipping is available.

How long does delivery take?
- United Kingdom: 1-3 business days (Free Standard – Royal Mail Tracked 48)  
  • Next Day Delivery: Next working day (available at checkout – £6.99)
- Europe: 5-10 business days
- USA & Canada: 8-15 business days (Standard) / 5-9 days (Express upgrade)
- Egypt: 8-15 business days
- International: 10-20 business days

Which payment methods do you accept?
We accept:
- Shop Pay
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Maestro
- Apple Pay
- Google Pay
- Union Pay
- iDEAL (Belgium)
- Bancontact (Netherlands)

Can I track my order?
Yes – tracking is automatically emailed once dispatched. It may take 1-2 business days to update.

Can I change or cancel my order?
Yes – if your order has not been processed, contact us to cancel or change. Once shipped, changes are no longer possible.

Will I pay customs fees?
Yes – for international orders, customs fees, duties, or taxes may apply. These are the buyer's responsibility.

What if I receive a damaged item?
Contact us within 48 hours with photos. We will offer a replacement, reshipment, or refund.

How do I contact support?
Email us at: admin@yourbeautyworld.co.uk

We're here to help – message us anytime!